It’s October, and as temperatures turn cooler you will be relying more and more on your radiant heat source to keep your industrial or commercial space warm. Although Detroit Radiant Products manufacturers top quality products, instances still occur where a part or component needs to be replaced after years of use. That’s where Great Lakes Radiant & Industrials comes in. We are always stocked with what you need. If we don’t have it we can get it quickly so you’re not left out in the cold. Let’s explore a few common parts replacements as well as our commitment to stand behind the Re-Verber-Ray brand.
There are many parts inside of a burner box for a infrared tube heater. These items are among the most common parts requests we receive. When a customer calls in, we ask for the model and serial number of their unit so we can provide them with the correct part replacement. Without question, the two most common parts we receive requests for are a TP-55A, or blower fan, and a TP-50A, or glo-bar ignitor. We keep many of these on hand year around so there is never a worry about having to wait.
Some other common parts for tube heater burners include circuit boards, gas valves, and wiring kits. Of this group, we most often are shipping circuit boards for replacement after more than a decade of use. The Re-Verber-Ray brand is known, in part, for its longevity. It is not uncommon for us to receive a call only to find out the heater is 30 years old. But don’t worry–we still have parts for these units!
Re-Verber-Ray offers competitive warranties on infrared tube heaters and their respective components. The warranties on our residential and economy lines are slightly different than for our commercial tube heaters. We also have options to extend warranties on certain components for an additional charge. These warranties are a great added benefit for a system from which you can expect extreme longevity.
While we don’t service the systems ourselves, our experts can assist with troubleshooting, when necessary, to help you figure out exactly what’s going wrong. Our factory connections are always on standby to provide next level assistance when it is needed. And, Great Lakes Radiant has excellent relationships with local service providers we can recommend if you need on-site assistance.
When you fire up your heater and find that it isn’t working properly, reset assured knowing that Great Lakes Radiant has your back. If you need to file a warranty claim, troubleshoot, order parts, or get a service provider recommendation, turn to us for help. We are always standing by to support you and ensure that your Detroit Radiant Products heater is in great working condition!